Attend a new client by phone.
Make informal phone calls with friends and family.
Expressions to use while being on the phone.
Master phone related vocabulary.
Vocabulary
Learn the most important words and verbs you will need for this lesson.
Activity: Cold calls
Grammar: The present subjunctive, the regular verbs: deje, responda, reciba...
The present subjunctive is used to express wishes, recommendations or needs. It is normally used after expressions such as quiero que or es importante que.
Exercises
Put into practise what you have learned.