Atender a un nuevo cliente por teléfono.
Haz llamadas informales por teléfono con amigos y familiares.
Expresiones para usar mientras se está al teléfono.
Domina el vocabulario relacionado con el teléfono.
Vocabulary
Learn the most important words and verbs you will need for this lesson.
Activity: Cold calls
Grammar: The present subjunctive, the regular verbs: deje, responda, reciba...
The present subjunctive is used to express wishes, recommendations or needs. It is normally used after expressions such as quiero que or es importante que.
Exercises
Put into practise what you have learned.
In the classroom
Speak
Practise speaking with your teacher!