Dutch Dentistry module 4: Professional management and communication (Professional management and communication)

This is learning module 4 of 6 of our Dutch A2 syllabus. Each learning module contains 6 till 8 chapters.

Learning goals:

  • Understand the roles and spaces in a dental clinic
  • Effective communication with the dental assistant, the prosthetic lab and specialist colleagues
  • How to write a prescription

Lessons (5)

Dentistry:17 Ruimtes en functies in de tandheelkundige kliniek (Spaces and roles in the dental clinic)

Learning goals

  • Identify the areas of the clinic
  • Organise the clinic for operational efficiency and patient experience
  • Explain to the patient “who does what” in the dental clinic

Dentistry:18 Effectieve communicatie met de assistent (Effective communication with the assistant)

Learning goals

  • Communication at the chairside and reception (flow and priorities)
  • Signals, checklists and rapid feedback to synchronise the team
  • Manage messages to patients between the practitioner and the assistant

Dentistry:19 Communicatie met het prothetische laboratorium (Communication with the prosthetic laboratory)

Learning goals

  • Vocabulary for requesting fixed and removable prosthetic work
  • Write precise instructions (materials, colour, design, adjustments) for the prosthetist
  • Manage the back-and-forth process with the laboratory

Dentistry:20 Voorschriften schrijven (Writing prescriptions)

Learning goals

  • Formal and legal requirements for prescribing
  • Indicate the usual medications used in dentistry according to the clinical scenario
  • Explain to the patient the dosages and contraindications

Dentistry:21 Communiceer met een gespecialiseerde collega (Communicate with a specialist colleague)

Learning goals

  • Write a professional letter to a specialist colleague
  • Summarize patient history, diagnosis, and reason for referral