Communication at the chairside and reception (flow and priorities)
Signals, checklists and rapid feedback to synchronise the team
Manage messages to patients between the practitioner and the assistant
Vocabulary
Learn the most important words and verbs you will need for this lesson.
Activity: Welcoming new patients
Protocol for receiving new patients
Exercises
Put into practise what you have learned.
In the classroom
Speak
Practise speaking with your teacher!