Make a complaint or claim a warranty for a product
Ask for delivery or tracking information about a parcel
Place an order online, return or exchange a damaged or unwanted item
Vocabulary
Learn the most important words and verbs you will need for this lesson.
Activity: Is your parcel not arriving? Learn how to make a complaint correctly
Grammar: Present subjunctive: wishes and evaluations - "espero que, quiero que, ojalá, te pido que, etc..."
The present subjunctive is used with expressions of desire, will and personal evaluation, such as quiero que, ojalá or es importante que.
Exercises
Put into practise what you have learned.