Make a complaint or claim a warranty for a product

Ask for delivery or tracking information about a parcel

Place an order online, return or exchange a damaged or unwanted item

Vocabulary

Learn the most important words and verbs you will need for this lesson.

Grammar: Verbs with prepositions (auf, an, für)

Certain verbs are fixed with prepositions such as auf, an, für, e.g. warten auf, denken an

Exercises

Put into practise what you have learned.

In the classroom