Make a complaint or claim a warranty for a product
Ask for delivery or tracking information about a parcel
Place an order online, return or exchange a damaged or unwanted item
Vocabulary
Learn the most important words and verbs you will need for this lesson.
Grammar: Linking words: Daardoor, toch en ondanks
Use useful signal words such as daardoor, echter, dankzij or waaraan to link sentences logically.
Exercises
Put into practise what you have learned.