Make a complaint or claim a warranty for a product
Ask for delivery or tracking information about a parcel
Place an order online, return or exchange a damaged or unwanted item
Vocabulary
Learn the most important words and verbs you will need for this lesson.
Activity: Return a parcel
Grammar: Present subjunctive: Will (espérer, vouloir, souhaiter)
The subjunctive is used after verbs expressing desires or expectations, such as vouloir que, souhaiter que.
Exercises
Put into practise what you have learned.
In the classroom
Speak
Practise speaking with your teacher!