At the hotel
In albergo
- Do your hotel check-in and check-out.
- Request changes or extra services during your stay.
- Report any issues related to your stay at the reception.
- direct object pronouns
- indirect object pronouns
This lesson focuses on using Italian direct and indirect object pronouns in hotel-related conversations, including phrases like "la chiave" (the key) and "la colazione" (the breakfast). You will learn to ask for services, report problems, and understand essential verbs such as "portare" (to bring) and "spiegare" (to explain).
Listening and reading
Start this class by listening to the audio and completing the corresponding exercises.
Vocabulary (16) Share Copied!
Exercises Share Copied!
These exercises can be done together during conversation lessons or as homework.
Exercise 1: Translate and use in a sentence
Instruction: Pick a word, translated and use the word in a sentence or dialogue.
1
Riportare
To report
2
La vista mare
The sea view
3
Fare il check-out
To check out
4
Il numero della camera
The number of the room
5
La chiave
The key
Esercizio 2: Conversation exercise
Istruzione:
- Gioca un dialogo tra il personale dell'hotel e l'ospite durante il check-in. (Play a dialogue between the hotel staff and the guest during check-in.)
Teaching guidelines +/- 10 minutes
Example phrases:
|
Ho fatto una prenotazione su booking.com. I made a reservation with booking.com. |
|
Qual è il numero della tua prenotazione? What is your reservation number? |
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La colazione inizia alle 7 e termina alle 10. Breakfast starts at 7 and ends at 10 o'clock. |
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Il tuo numero di camera è 215, al secondo piano. Your room number is 215, on the second floor. |
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La sala da pranzo è accanto all'ascensore al primo piano. The dining room is next to the elevator on the first floor. |
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Potrei avere un asciugamano in più? Could I have an extra towel? |
| ... |
Exercise 3: Dialogue Cards
Instruction: Select a situation and practice the conversation with your teacher or fellow students.
Exercise 4: Multiple Choice
Instruction: Choose the correct solution
1. Quando ho finito il soggiorno, devo _______ la chiave alla reception.
(When I have finished the stay, I have to _______ the key to the reception.)2. La receptionist ci _______ come funziona l'ascensore.
(The receptionist _______ to us how the elevator works.)3. Abbiamo _______ mio fratello al programma fedeltà dell'hotel.
(We _______ my brother in the hotel's loyalty program.)4. Devo _______ subito perché la chiave è indispensabile per entrare nella camera.
(I have to _______ it immediately because the key is essential to enter the room.)Exercise 5: Hotel: Check-in and Problems during the Stay
Instruction:
Verb Tables
Iscriversi - Iscriversi
Passato prossimo
- Io mi sono iscritto/a
- Tu ti sei iscritto/a
- Lui/Lei si è iscritto/a
- Noi ci siamo iscritti/e
- Voi vi siete iscritti/e
- Loro si sono iscritti/e
Dare - Dare
Passato prossimo
- Io ho dato
- Tu hai dato
- Lui/Lei ha dato
- Noi abbiamo dato
- Voi avete dato
- Loro hanno dato
Riportare - Riportare
Passato prossimo
- Io ho riportato
- Tu hai riportato
- Lui/Lei ha riportato
- Noi abbiamo riportato
- Voi avete riportato
- Loro hanno riportato
Dire - Dire
Passato prossimo
- Io ho detto
- Tu hai detto
- Lui/Lei ha detto
- Noi abbiamo detto
- Voi avete detto
- Loro hanno detto
Promettere - Promettere
Passato prossimo
- Io ho promesso
- Tu hai promesso
- Lui/Lei ha promesso
- Noi abbiamo promesso
- Voi avete promesso
- Loro hanno promesso
Exercise 6: I pronomi oggetto diretto
Instruction: Fill in the correct word.
Grammar: Direct object pronouns
Show translation Show answersmi, ci, li, ti, la, vi, lo
Exercise 7: I pronomi oggetto indiretto
Instruction: Fill in the correct word.
Grammar: Indirect object pronouns
Show translation Show answersle, loro, ti, gli, mi, dirle, ci
Grammar Share Copied!
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Verb conjugation tables for this lesson Share Copied!
Riportare to report Share Copied!
Passato prossimo
| Italian | English |
|---|---|
| (io) ho riportato | I have reported |
| (tu) hai riportato | You have reported |
| (lui/lei) ha riportato | he/she has reported |
| (noi) abbiamo riportato | we have reported |
| (voi) avete riportato | You have reported |
| (loro) hanno riportato | they have reported |
Iscriversi to register Share Copied!
Presente
| Italian | English |
|---|---|
| (io) iscrivo | I register |
| (tu) iscrivi | you register |
| (lui/lei) iscrive | he/she registers |
| (noi) iscriviamo | we register |
| (voi) iscrivete | You register |
| (loro) iscrivono | they register |
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Lesson Overview: At the Hotel
This lesson focuses on practical communication in an Italian hotel setting. It teaches how to use direct and indirect object pronouns to interact politely and effectively during hotel activities such as checking in, requesting extra services, and reporting issues to the reception. The lesson is tailored for A2 level learners, offering useful vocabulary, expressions, and grammar structures essential for everyday travel situations.
Key Grammar: Direct and Indirect Object Pronouns
The lesson highlights the use of pronouns to replace nouns and avoid repetition in sentences. For example, phrases like "la sua stanza è al terzo piano" (her room is on the third floor) can be shortened using pronouns: "gliela indico sulla mappa" (I point it out to him/her on the map). Mastery of pronouns like lo, la, li, le, mi, ti, ci, vi, gli, le is crucial for fluent conversation.
Essential Vocabulary and Phrases
- Check-in interactions: "Ho una prenotazione a nome Rossi" (I have a reservation under Rossi), "Mi può indicare la stanza?" (Can you show me the room?), "La colazione è dalle sette alle dieci" (Breakfast is from seven to ten).
- Requests for extra services: "Potrei avere un cuscino extra?" (Could I have an extra pillow?), "Glielo porto subito" (I will bring it to you immediately).
- Reporting problems: "La televisione non funziona" (The television doesn't work), "La risolviamo subito" (We will fix it immediately).
Practical Dialogues and Mini Story
The lesson includes dialogues simulating hotel conversations using relevant pronouns and vocabulary. A mini story illustrates a typical guest's experience, reinforcing verb conjugations in the present tense such as arrivare, dare, spiegare, chiedere, and ringraziare.
Comparison with English
Unlike English, Italian often requires object pronouns to agree in gender and number with the objects they replace, adding precision to communication. For example, English "I give it to you" becomes Italian "Te lo do" where the pronouns te (to you) and lo (it - masculine singular) are used together. This lesson focuses on these distinctions, presenting useful phrases like "gliela indico" (I point it to him/her) which has no direct word-for-word equivalent in English but conveys the same meaning.
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