Do your hotel check-in and check-out.
Request changes or extra services during your stay.
Report any issues related to your stay at the reception.
Vocabulary
Learn the most important words and verbs you will need for this lesson.
Activity: A problem with the booking
Giulia arrives at the hotel to check in, but there is a problem with her reservation; the receptionist offers her a new room.
Grammar: Indirect object pronouns
Indirect object pronouns indicate to whom an action is directed.
Exercises
Put into practise what you have learned.
In the classroom
Speak
Practise speaking with your teacher!