A2.11: Emergency services

Servicios de emergencia

This lesson introduces emergency situations vocabulary such as "accidente" (accident), "ambulancia" (ambulance), and "bomberos" (firefighters), while focusing on the pretérito imperfecto tense of regular and irregular verbs to describe ongoing past actions clearly.

Listening & reading materials

Practice vocabulary in context with real materials.

A2.11.1 Diálogo

Emergencia en la playa

Emergency at the beach


Vocabulary (14)

 Las urgencias: The emergency department (Spanish)

Las urgencias

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The emergency department Show

 Tener miedo: To be afraid (Spanish)

Tener miedo

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To be afraid Show

 El socorro: The aid (Spanish)

El socorro

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The aid Show

 El teléfono de emergencia: The emergency phone (Spanish)

El teléfono de emergencia

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The emergency phone Show

 Llamar los bomberos: Call the fire brigade (Spanish)

Llamar los bomberos

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Call the fire brigade Show

 La Cruz Roja: The Red Cross (Spanish)

La Cruz Roja

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The red cross Show

 La ambulancia: The ambulance (Spanish)

La ambulancia

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The ambulance Show

 La Seguridad Social: Social Security (Spanish)

La Seguridad Social

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Social security Show

 La paramédica: The paramedic (Spanish)

La paramédica

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The paramedic Show

 La sala de urgencias: the emergency department (Spanish)

La sala de urgencias

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The emergency department Show

 Tener una emergencia: To have an emergency (Spanish)

Tener una emergencia

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To have an emergency Show

 La protección: The protection (Spanish)

La protección

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The protection Show

 El botiquín de emergencia: The emergency first-aid kit (Spanish)

El botiquín de emergencia

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The emergency first-aid kit Show

 Llamar a la policia: Call the police (Spanish)

Llamar a la policia

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Call the police Show

Exercises

These exercises can be done together during conversation lessons or as homework.

Exercise 1: Translate and use in a sentence

Instruction: Pick a word, translated and use the word in a sentence or dialogue.

1

El botiquín de emergencia


The emergency first-aid kit

2

Las urgencias


The emergency department

3

Tener una emergencia


To have an emergency

4

Tener miedo


To be afraid

5

Llamar a la policia


Call the police

Exercise 2: Dialogue Cards

Instruction: Select a situation and practice the conversation with your teacher or fellow students.

Exercise 3: Multiple Choice

Instruction: Choose the correct solution

1. Cuando ______ a la policía, explicaba la situación con calma.

(When I ______ the police, I explained the situation calmly.)

2. La ambulancia ______ rápido porque conocía bien la ciudad.

(The ambulance ______ quickly because it knew the city well.)

3. ______ al centro de salud cada vez que teníamos una emergencia.

(______ to the health center every time we had an emergency.)

4. Ella ______ paramédica y ayudaba a las personas con cuidado.

(She ______ paramedic and helped people carefully.)

Exercise 4: A call to the emergency phone

Instruction:

Cuando (Ir - Pretérito imperfecto) al trabajo, vi un accidente cerca del centro de salud. Una mujer (Llamar - Pretérito imperfecto) al teléfono de emergencias mientras otros vecinos (Ayudar - Pretérito imperfecto) al herido. Yo (Ayudar - Pretérito imperfecto) también, porque (Ir - Pretérito imperfecto) preparado con el botiquín de emergencia. La ambulancia y la paramédica llegaron rápido, y todos (Ser - Pretérito imperfecto) tranquilos para que la situación no empeorara.


When I was going to work, I saw an accident near the health center. A woman was calling the emergency phone while other neighbors were helping the injured. I was helping too, because I was prepared with the first aid kit. The ambulance and the paramedic arrived quickly, and we were all calm so the situation wouldn't get worse.

Verb Tables

Ir - Ir

Pretérito imperfecto

  • Yo iba
  • Tú ibas
  • Él/Ella iba
  • Nosotros íbamos
  • Vosotros ibais
  • Ellos iban

Llamar - Llamar

Pretérito imperfecto

  • Yo llamaba
  • Tú llamabas
  • Él/Ella llamaba
  • Nosotros llamábamos
  • Vosotros llamabais
  • Ellos llamaban

Ayudar - Ayudar

Pretérito imperfecto

  • Yo ayudaba
  • Tú ayudabas
  • Él/Ella ayudaba
  • Nosotros ayudábamos
  • Vosotros ayudabais
  • Ellos ayudaban

Ser - Ser

Pretérito imperfecto

  • Yo era
  • Tú eras
  • Él/Ella era
  • Nosotros éramos
  • Vosotros erais
  • Ellos eran

Exercise 5: El pretérito imperfecto de verbos regulares

Instruction: Fill in the correct word.

Grammar: The imperfect tense of regular verbs

Show translation Show answers

atendían, ayudaban, visitaban, miraba, llamaba, escuchabais, usabas, trabajábamos

1. Mirar:
Ella ... la sala de urgencias desde la ventana.
(She was watching the emergency room from the window.)
2. Usar:
¿Tú ... el teléfono de emergencia frecuentemente?
(Did you use the emergency phone frequently?)
3. Visitar:
Ustedes ... la clínica todos los lunes.
(You used to visit the clinic every Monday.)
4. Atender:
Los médicos ... a muchos pacientes cada día.
(The doctors used to see many patients every day.)
5. Ayudar:
Ellos ... en las campañas de protección civil.
(They used to help in the civil protection campaigns.)
6. Llamar:
Mi hermana ... a los bomberos cada vez que veía humo.
(My sister used to call the fire brigade every time she saw smoke.)
7. Trabajar:
Nosotros ... con la Cruz Roja todos los veranos.
(We used to work with the Red Cross every summer.)
8. Escuchar:
Vosotros ... las instrucciones del socorro.
(You were listening to the rescue instructions.)

Exercise 6: El pretérito imperfecto de verbos irregulares

Instruction: Fill in the correct word.

Grammar: The imperfect past tense of irregular verbs

Show translation Show answers

veías, veíamos, iban, íbamos, eran, era

1. Ser:
Los paramédicos ... rápidos y eficaces.
(The paramedics were quick and efficient.)
2. Ir:
Nosotros ... a la Cruz Roja cada semana.
(We used to go to the Red Cross every week.)
3. Ser:
Yo ... parte del equipo de socorro.
(I was part of the relief team.)
4. Ser:
Ella ... voluntaria en emergencias.
(She was a volunteer in emergencies.)
5. Ver:
Nosotros ... muchos casos cada día.
(We used to see many cases every day.)
6. Ver:
¿Tú ... las instrucciones en la sala?
(Did you use to see the instructions in the room?)
7. Ser:
El médico ... muy amable con los pacientes.
(The doctor was very kind to the patients.)
8. Ir:
Ellos ... al centro médico cada mañana.
(They used to go to the medical centre every morning.)

Grammar

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A2.11.2 Gramática

El pretérito imperfecto de verbos regulares

The imperfect tense of regular verbs


A2.11.3 Gramática

El pretérito imperfecto de verbos irregulares

The imperfect past tense of irregular verbs


Verb conjugation tables for this lesson

Ir to go

Pretérito imperfecto

Spanish English
(yo) iba I used to go
(tú) ibas You were going
(él/ella) iba he/she was going
(nosotros/nosotras) íbamos we were going
(vosotros/vosotras) ibais you went
(ellos/ellas) iban they went

Exercises and examples phrases

Ayudar to help

Pretérito imperfecto

Spanish English
(yo) ayudaba I used to help
(tú) ayudabas you helped
(él/ella) ayudaba he/she was helping
(nosotros/nosotras) ayudábamos we helped
(vosotros/vosotras) ayudabais You helped
(ellos/ellas) ayudaban they helped

Exercises and examples phrases

Llamar to call

Pretérito imperfecto

Spanish English
(yo) llamaba I used to call
(tú) llamabas you called
(él/ella) llamaba he/she called
(nosotros/nosotras) llamábamos we called
(vosotros/vosotras) llamabais You were calling
(ellos/ellas) llamaban they called

Exercises and examples phrases

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Emergency Services: Learning Spanish for Real-Life Situations

This lesson focuses on communicating effectively in Spanish during emergency situations, which is crucial for everyday safety and well-being. It combines essential vocabulary, practical dialogues, and the use of the pretérito imperfecto (imperfect past tense) of both regular and irregular verbs to describe ongoing or repeated past actions and states.

Key Content Overview

  • Emergencies at the beach – Examples show how to discuss accidents and urgent medical needs.
  • Imperfect tense of regular verbs – Learn conjugations such as llamaba (I/he/she was calling), ayudaba (I/he/she was helping).
  • Imperfect tense of irregular verbs – Practice with verbs like ir (to go), ser (to be), which have special forms: iba, era.
  • Practical dialogues – Simulated phone calls describing accidents, fires, allergic reactions, and other emergencies, helping you practice useful phrases.

Useful Phrases and Vocabulary

Familiarize yourself with vital expressions such as:

  • Hola, necesito ayuda, hubo un accidente en la calle Mayor. (Hello, I need help, there was an accident on Main Street.)
  • ¿Está consciente y respirando? (Is he/she conscious and breathing?)
  • La ambulancia está llegando. (The ambulance is arriving.)
  • Mantenga la calma y salga del edificio. (Stay calm and leave the building.)

The Pretérito Imperfecto Explained

This past tense is used to describe ongoing or habitual past actions and states, especially useful when recounting emergency events or describing symptoms & situations over time.

VerbYo (I)Tú (You)Él/Ella (He/She)Nosotros (We)Vosotros (You all)Ellos (They)
Ir (to go)ibaibasibaíbamosibaisiban
Llamar (to call)llamaballamabasllamaballamábamosllamabaisllamaban
Ayudar (to help)ayudabaayudabasayudabaayudábamosayudabaisayudaban
Ser (to be)eraeraseraéramoseraiseran

Short Analyzed Story

The mini story Una llamada al teléfono de emergencia illustrates typical conversation using the imperfect tense to explain what was happening during an emergency call, helping you get used to framing ongoing situations in Spanish.

Notes on Language Differences

Unlike English, Spanish uses the pretérito imperfecto to talk about ongoing or habitual past actions, which has no direct equivalent tense in English but often translates as "was/were doing" or "used to". For example, "Cuando llamaba a la policía" means "When I was calling the police" or "When I used to call the police."

Useful phrases to compare:

  • Estoy llamando – "I am calling" (present continuous) vs.
  • Llamaba – "I was calling" or "I used to call" (imperfect past)

Understanding this difference will help you describe emergency events naturally and clearly in Spanish.

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