Dentistry 15 - Effective communication with the assistant
Dentistry 15 - Effective communication with the assistant

Dentistry 15 - Effective communication with the assistant - Speak

Comunicación efectiva con el asistente


Ejercicio: Conversation exercise

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  1. ¿Qué tareas está realizando el asistente en cada escena? (What tasks is the assistant performing in each scene?)
  2. ¿Qué tareas asignarías a tu asistente por la mañana antes de que llegues a la clínica? (What tasks would you assign to your assistant in the morning before you arrive at the clinic?)
  3. ¿Qué tiene que hacer el asistente al final del día, cuando haya terminado con la agenda de pacientes? (What does the assistant have to do at the end of the day, when you have finished with the patient schedule?)

Teaching guidelines +/- 10 minutes

Exercise: Writing exercise (QR: AI+)

Instruction: Write a short message for your assistant with 3 instructions for today: which appointments are the priority, what to check at reception, and when to pass calls to the treatment room. (QR: AI+)

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Useful expressions:

Hoy priorizamos… / Por favor, comprueba si… / Si es urgente, avísame de inmediato. / Al final, envía un recordatorio para…