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Nursing 18 - Informal and volunteer care
Nursing 18 - Informal and volunteer care
Nursing 18 - Informal and volunteer care

Nursing 18 - Informal and volunteer care - Exercises

Cuidados informales y voluntarios

Exercise 1: Match a word

Instruction: Match each word with its definition.

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la confidencialidad: Obligación de no revelar datos personales sin permiso del paciente. (confidentiality: Obligation not to disclose personal data without the patient’s permission.)
el consentimiento informado: Documento que se firma cuando se explica y se autoriza un cuidado. (informed consent: Document that is signed when care is explained and authorized.)
la hoja de seguimiento: Documento donde se registran visitas, cambios y observaciones del cuidado. (the follow-up sheet: Document where visits, changes, and observations of care are recorded.)

Exercise 2: Exam preparation (QR: Audio)

Instruction: Read the text, fill in the gaps with the missing words, and answer the questions below

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Nota interna: coordinación de cuidados y voluntariado

Fill in the gaps: reemplazo temporal, negociar, voluntariado, cuidadora, familiar, asistencia domiciliaria, consentimiento informado, confidencialidad, hoja de seguimiento

(Internal note: coordination of care and volunteering)

En la del centro, parte del cuidado lo asume la familia y otra parte la red de . La principal suele ser un , por eso es importante aclarar responsabilidades y horarios para evitar sobrecargas. Si hace falta un , se coordina con antelación y se informa al equipo.

En cada visita se rellena la y el parte diario con incidencias, medicación observada y apoyos realizados. Es obligatorio respetar la y contar con el antes de compartir datos o solicitar una derivación a trabajo social. Si el cuidador pide ayuda, anótelo y comuníquelo al coordinador.
In the center’s home care service, part of the care is taken on by the family and another part by the volunteer network. The main caregiver is usually a family member, so it is important to clarify responsibilities and negotiate schedules to avoid overload. If a temporary replacement is needed, it is coordinated in advance and the team is informed.

At each visit, the follow-up sheet and the daily report are filled out with incidents, observed medication, and support provided. It is mandatory to respect confidentiality and to have informed consent before sharing data or requesting a referral to social work. If the caregiver asks for help, write it down and inform the coordinator.

  1. ¿Qué dos documentos se rellenan después de cada visita y por qué es importante el consentimiento informado en este contexto?

    (Which two documents are filled out after each visit, and why is informed consent important in this context?)

Exercise 3: Listening

Instruction: Listen to the audio and answer the questions.

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(This week I am coordinating my father's home care. I am the main caregiver, but my sister and other relatives from the extended family help us on some days. In addition, a volunteer comes two afternoons a week to keep him company, and that way I can go to work. Yesterday I spoke with her about confidentiality and asked her for informed consent so I could note down the basics. Then I recorded everything on the follow-up sheet and in the daily report. If we see that the responsibility is too much to handle at home, I will request more help and make a referral to the health center.)
True False

(The speaker organizes her father's care at home and has support from family members and a volunteer.)

(The volunteer replaces the speaker every day of the week so that she doesn't have to go to work.)

(If the situation gets complicated, the speaker plans to ask for more help and refer the case to the health center.)

Exercise 4: Multiple Choice

Instruction: Choose the correct solution

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1. Ayer la voluntaria ___ la derivación con el centro de salud para que la cuidadora tuviera apoyo.

(Yesterday the volunteer ___ the referral with the health center so that the caregiver would have support.)

2. Esta semana yo ___ de guardia y superviso la asistencia domiciliaria por las tardes.

(This week I ___ on call and I supervise home care in the afternoons.)

3. Si la familia no ___ el consentimiento informado, no podemos registrar los datos en la hoja de seguimiento.

(If the family does not ___ informed consent, we cannot record the data on the follow-up sheet.)

Exercise 5: Dialogue Cards

Instruction: Practice the conversation with your teacher or fellow students.

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1

Reorganizar visitas de asistencia

Exercise 6: Discussion questions (QR: AI+)

Instruction: Speaking: translate and respond (QR: AI+)

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Useful expressions:

En mi opinión, lo más importante es… / Normalmente se encarga de… pero también hay que coordinar con la familia / Para respetar la confidencialidad, es mejor no compartir información personal

  1. En tu experiencia o en tu entorno, qué tareas suele hacer un cuidador informal en la familia y qué responsabilidades deberían compartir otros familiares?
    In your experience or in your environment, what tasks does an informal caregiver in the family usually do and what responsibilities should other family members share?

    __________________________________________________________________________________________________________

  2. Imagina que coordinas asistencia domiciliaria con voluntarios: cómo les explicarías el tipo de apoyo que deben dar y qué normas básicas de confidencialidad deben cumplir?
    Imagine you coordinate home care with volunteers: how would you explain to them the type of support they should provide and what basic confidentiality rules they must follow?

    __________________________________________________________________________________________________________

Exercise 7: Writing correspondence (QR: AI+)

Instruction: Write a reply to the following message appropriate to the situation

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Show translation

Hola, Marta. Soy Laura, la voluntaria del centro de barrio. Estoy coordinando el acompañamiento a tu tía Carmen esta semana.

Tu prima me dijo que la familia extensa se reparte los turnos, pero el miércoles nadie puede ir. ¿Podrías confirmar quién es el familiar responsable y qué días necesitáis apoyo?

También, para la asistencia domiciliaria, nos piden un parte diario: anotar la hora de llegada, cómo se encuentra y si ha tomado la medicación. Todo se trata con confidencialidad. ¿Te parece bien?

Gracias,
Laura

Hi, Marta. I’m Laura, the volunteer from the neighborhood center. I’m coordinating the accompaniment for your aunt Carmen this week.

Your cousin told me that the extended family splits the shifts, but on Wednesday no one can go. Could you confirm who the responsible family member is and which days you need support?

Also, for the in-home assistance, they ask us for a daily log: note the time of arrival, how she is doing, and whether she has taken her medication. Everything is handled with confidentiality. Does that sound okay to you?

Thanks,
Laura

Useful phrases:

  1. Gracias por tu mensaje. Esta semana podemos organizarnos así: …

    (Thank you for your message. This week we can organize ourselves like this: …)

  2. La persona responsable será … y, si hay cambios, te aviso.

    (The responsible person will be … and, if there are changes, I’ll let you know.)

  3. Sobre el parte diario, me parece bien que anotéis …

    (About the daily log, it seems fine to me that you write down …)

Hola, Laura:

Gracias por escribir. Esta semana la persona responsable soy yo, Marta. Mi madre puede ir lunes y martes por la tarde, y yo puedo ir el jueves después del trabajo. El miércoles es el problema: ¿podrías tú acompañarla ese día sobre las 18:00? Si no puedes, intentaré pedir ayuda a un vecino.

Sobre el parte diario, me parece bien. Por favor anota la hora de llegada y de salida, cómo está (ánimo, dolor, si ha comido) y si ha tomado la medicación. Si observas algo fuera de lo normal, comunícamelo por WhatsApp. Gracias por respetar la confidencialidad.

Un saludo,
Marta
Hi, Laura:

Thank you for writing. This week the responsible person is me, Marta. My mother can go Monday and Tuesday in the afternoon, and I can go on Thursday after work. Wednesday is the problem: could you accompany her that day around 18:00? If you can’t, I’ll try to ask a neighbor for help.

About the daily log, it seems fine to me. Please note the time of arrival and departure, how she is (mood, pain, whether she has eaten) and whether she has taken her medication. If you notice anything out of the ordinary, let me know on WhatsApp. Thank you for respecting confidentiality.

Best regards,
Marta