Exercise: Writing exercise (QR: AI+)
Instruction: Write a formal email to RENFE or IBERIA customer service (choose one) requesting a ticket change or a refund, stating your itinerary, what happened, and what solution you are requesting, in 120 to 150 words. (QR: AI+)
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Useful expressions:
Les escribo para solicitar… / Debido a…, me fue imposible… / Adjunto los justificantes correspondientes. / Quedo a la espera de su respuesta.